Therapy Equipment Ltd is able to offer a full reconditioning and repair service, through it's ISO 13485:2016 certified repair area. Whilst we attempt to return all items returned for repair/reconditioning as soon as possible, normal turnaround time is approximately 1-2 weeks from receipt. We would request that all items requiring repair/reconditioning are returned to the following address: 
Repair Area 
Therapy Equipment Ltd 
Unit 1 Cranbourne Avenue 
Cranbourne Industrial Estate 
Potters Bar 
Herts EN6 3JN 
PLEASE NOTE: We would respectifully remind customers that in accordance with the MHRA guidelines, it is illegal to send contaminated goods by post. All goods returned for repair/reconditioning should carry a Decontamination Certificate. 
A pdf download of a Decontamination Certificate is available below. 
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